Firestone Complete Auto Care

Reviews about Firestone Complete Auto Care

• Pablo DePaulis

  Aug, 06 2018
  ★ ★ ★ ★ ☆
  I've been talking my Corollas here for more than 10 years. I've seen many employees come and go, some were good, some ok, some not so. However on balance they have been fair, friendly, accommodative, and for the most part complete. I believe the techs are well skilled.
  If there was something they messed up they took responsibility and did it again and again till done right.
  They are friendly and professional. Repairs might be a bit more expensive than random garages, but the quality of the job is very good, and certainly lot cheaper than the Toyota near by.
  If they need a part, they usually get it within a few hours so it can be done within the day.
  The oldest Corolla lasted 180,000 plus years!
• ekmpark

  Jan, 25 2018
  ★ ★ ★ ★ ★
  I recently managed to drop my 2004 Mini Cooper into a major-sized pothole. Cut the sidewall of my left front tire and damaged my wheel. I was not sure what to do, especially about the wheel, but since I bought the tire at the Firestone on 1005 Bloomfield Ave, West Caldwell, I decided to take it there. Best thing I could have done! Krisandra, Steve, and Glenn, all worked with me to get not only the tire replaced and save me money (I had Road Hazard on the tire, and totally forgot.), but also the wheel fixed. They went out of their way to help me on this, even handled taking the wheel to wheel repair shop. The work was done fast, right, affordably, and it really looks good. From the shop techs to Management, this place is #1, and my single go-to-place from now on. Thank you all very much!!

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